Last updated: March 19, 2025
This privacy notice for CaloriQ Team ("we," "us," or "our") describes how we collect, use, and protect your information when you use our AI-powered food recognition app. Our core principles include: (1) only collecting data needed to provide our services, (2) never selling your personal information, (3) using industry-standard security measures, and (4) giving you control over your data.
We collect information you provide, including:
Account information (name, email address)
Demographic details (age, biological sex, height, weight) for nutritional recommendations
Food images you upload for AI analysis
Information about your dietary habits and preferences
We automatically collect:
Device information (device model, operating system, unique identifiers)
App usage data (features used, time spent, interactions)
Diagnostic information for improving the app
We use your information to:
Provide food recognition and nutritional tracking services
Personalize your experience and improve recommendations
Maintain and enhance the app
Process payments for premium features
Communicate with you about the app
Ensure the security of our services
Our app does not track your activity across other companies' apps and websites for targeted advertising or advertising measurement purposes. We use your data solely to provide you with food recognition and calorie tracking services.
Our app uses artificial intelligence to analyze food images and estimate nutritional content. When you upload food photos:
Images are processed on-device when possible
Cloud processing uses encrypted transmission
Food images are deleted after processing unless you enable image saving
We never use your camera without your explicit action
Communicate with you about the app
We never use images for facial recognition or share them with advertisers
User information is stored on secure cloud servers. Food images are processed and then deleted unless you enable saving. User account data is retained while the account is active, with inactive account data retained for up to 24 months. Analytics data is typically retained for 12 months. We use encryption, access controls, and regular security testing to protect your data, but no system is 100% secure.
We only share your information with:
Service providers who help operate our business (AWS)
Legal authorities when required by law
Business partners in case of a merger or acquisition
We never sell your personal information.
You can:
Delete your account by contacting us at feedback@calorieq.ai
Control app permissions through your device settings
Our app is not intended for children under 13. We do not knowingly collect information from children under 13.
European users have rights to access, correct, delete, restrict processing, and port their data. Contact feedback@calorieq.ai to exercise these rights.
California residents have rights under the CCPA, including the right to know what information we collect, request deletion, and opt out of sales (though we do not sell personal information).
We may update this policy and will notify you of significant changes. Continued use of the app after changes constitutes acceptance.
If you have questions or comments about this notice, you may email us at feedback@calorieq.ai